Privacy Policy

77k's Privacy Policy – Your Data, Our Responsibility

Protecting your personal data is our top priority at 77k. This Privacy Policy covers what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026 | Applicable in Bangladesh
Summary
  • We only collect the information we need
  • Your data is never sold to third parties
  • All data secured with SSL encryption
  • You can request deletion of your data at any time
  • Maintaining transparency about cookie usage
  • KYC data stored separately
How we handle your We protect your data

77k's Core Data Protection Principles at a Glance

SSL encryption

Every piece of your data and each transaction is protected by 256-bit SSL encryption. No third party can access this information.

Secure data storage

Your data is stored on secure servers. Regular backups and security audits are conducted to ensure data protection.

Never sold to third parties

We never sell or rent your personal information. Data may only be shared when required by legal obligation.

Your Control

You can request to view, correct, or delete your information at any time.

Transparent Cookie Policy

We clearly disclose which cookies are used and why. You have the option to decline any non-essential cookies.

KYC data protection

Identity verification documents are stored in a separate encrypted storage. Copies of documents are deleted once verification is complete.

1 Introduction & scope

77k (77k.vin) a trusted online gaming platform in Bangladesh. We believe that protecting each member's personal information is a fundamental right. This Privacy Policy explains how 77k collects, uses, stores, and safeguards your data.

This Privacy Policy applies to all 77k services, websites, and mobile applications. By creating an account or using our services, you are considered to have agreed to this Privacy Policy.

Our Privacy Policy is written with full transparency. Rather than complex legal language, we've aimed to explain everything in plain, straightforward terms so every member can easily understand what happens with their data.

Important: If you have any difficulty reading this policy or need clarification on any point, please reach out to our support team.

2 What data we collect

77k only collects information that is genuinely necessary to operate our services. Collecting data beyond what is needed goes against our policy.

Data type Example When it is collected
Identity information Name, date of birth, NID number Registration & KYC
Contact information Phone number, email (optional) Register
Financial information Mobile banking number, transaction history Deposit/Withdraw
Device information IP address, browser, OS Time of site access
Gaming data Game history, bet amount While playing games
KYC documents NID, passport, driving license During identity verification

We never collect your bank account password, card number, or PIN. 77k staff will never ask for your mobile banking PIN or OTP.

3 Why we collect data

77k uses your information only for specific, legitimate purposes. The reasons are outlined in detail below:

  • Account management: For registration verification, login security, and managing account settings.
  • Payment processing: To verify and process transactions during deposits and withdrawals.
  • Identity verification (KYC): To verify age and identity for legal compliance and the protection of minors.
  • Service Improvement: To analyze user experience and improve the platform.
  • Fraud prevention: To detect and prevent suspicious activity.
  • Legal compliance: To comply with applicable laws and regulations.
  • Support Services: To resolve issues and provide customer support.
  • Promotional communications: To send you offers and bonus information, only with your consent.
Our Commitment

We never sell your data to advertisers or use it for marketing without your consent.

4 Data retention & security

77k employs industry-standard security technologies to keep your data safe. Our security measures are described below:

  • 256-bit SSL/TLS Encryption: All data transfers across the website and app are encrypted.
  • AES-256 database encryption: Stored data is kept in encrypted format.
  • Firewall protection: Servers are protected against external attacks.
  • Two-factor authentication (2FA): An extra layer of security at login.
  • Regular security audits: Regular audits conducted by third-party experts.
  • Restricted access controls: Only authorized personnel may access your data.

Your data is generally retained after account closure for 5 years retained as required by law, then securely deleted.

If you suspect a security breach, change your password immediately and notify our support team.

5 Data sharing with third parties

77k does not sell, rent, or share your information with third parties without your consent. However, your data may be shared in the following limited circumstances:

  • Payment processing: Only the information necessary to complete transactions is shared with payment providers such as Mobile Banking, Nagad, and Rocket.
  • Legal obligations: We may be required to share data in accordance with applicable Bangladeshi law, court orders, or requests from government authorities.
  • Fraud investigation: Information may be shared with relevant authorities in the investigation of serious fraud or criminal activity.
  • Technology service providers: Shared on a contractual and limited basis with technology companies that support platform operations.

All third parties with whom data is shared are contractually bound to uphold our privacy standards. We ensure your data is used solely for its intended purpose.

6 Cookies & Tracking Technologies

Cookies and similar technologies are used across the 77k website and app. Cookies are small text files stored on your device.

Cookie type Purpose Duration
Essential cookies Login sessions, security, core functionality Deleted at end of session
Functional cookies Remembering language preferences and layout settings 30 days
Analytics cookies Site usage analytics, performance improvement 90 days
Security cookies Fraud & bot detection 7 days

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features of the site from functioning properly.

7 Your Rights

As a 77k member, you have several important rights regarding your personal data:

Right to access your data

You can request to know what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to erasure

You may request deletion of your data under certain circumstances.

Right to restrict processing

In certain cases, you may request that the processing of your data be restricted.

Right to data portability

You can request a download of your personal data.

Right to Withdraw Consent

You may withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days.

8 Children's Privacy

All services at 77k are exclusively for 18 years of age or older for individuals. We do not knowingly collect data from minors.

Through age declaration at registration and the KYC process, we ensure that no minors can access our platform.

If we become aware that a minor's data has been collected, the account will be immediately closed and the data deleted.

If you suspect a minor is using 77k, please contact us immediately. We will take prompt action.

9 Privacy Policy updates

77k may update this Privacy Policy from time to time. Changes may be made due to:

  • Adding new services or features
  • Changes in legal requirements
  • Technology or security upgrades
  • Improvements based on user feedback

For significant changes, a notification will be sent to your registered phone number or posted on the platform. The effective date of any change will always be noted at the top of this page.

Continued use of 77k after any changes to this policy will be considered acceptance of the updated Privacy Policy. Please review this page regularly.

10 Contact us

If you have any questions, complaints, or requests regarding our Privacy Policy, please reach out to our support team. We're always here to help.

Support & Contact
  • Email: [email protected]
  • Live Chat: Available 24/7 via website or app
  • Response time: typically within 24 hours
  • Privacy requests: resolved within 30 days

We are always committed to protecting your privacy. Your trust in 77k is our greatest asset.

Play responsibly

Your data is secure, Get Started Now

Now that you're familiar with 77k's Privacy Policy, go ahead and register with confidence – start your journey on Bangladesh's most trusted gaming platform.

  • 256-bit SSL Encryption
  • Your data is never sold
  • 24/7 Bangla Support
  • KYC data stored separately
  • Regular security audits
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